FAQs

So what IS an Escape Room?

Some people say that an Escape Room is like living a movie for 60 minutes.  Much like a movie, Escape Rooms are themed rooms that have a story and you are the players or characters.  There can be puzzles, clues, diary entries, newspaper clippings and more guiding you through the storyline and helping you solve a mystery, find hidden treasure, and ultimately, Escape The Room.

Do I have to make a reservation or can we just walk in and play a room?

We are primarily an online reservation business.  We highly recommend booking a reservation ahead of time to ensure that you have your preferred time slot held for you.  We cannot hold bookings without a single paid ticket booked online.  We do take walk-ins whenever we can however if a group arrives before you or books before you arrive, we may not have another room available until a later time or the next day.  We hate to have to turn anyone away so we recommend booking online to ensure a smooth and fun game from the minute you walk in our front door!  To check out all our available time slots and book your reservation, click here to book now!

How difficult is each room?

At Black Cat you can select the level of difficulty that you prefer - beginner, medium, or advanced Pick the level at which you feel most comfortable and we will suit the room to your group!  While we're not saying that the beginner level will be EASY, the clues and puzzles will be challenging for you based on your experience with escape rooms, the number of people in your group, and your desire for difficulty.  If you have a preference just let us know when you arrive! 

Want to make your special occasion unique?

We at Black Cat can help you plan a phenomenal experience for all your special occasions. Planning a birthday, marriage proposal, gender reveal, bachelor/bachelorette party?  Contact us and we can customize to your specific event a little surprise reveal in any of our escape rooms.  Let us help you make those special moments a true celebration.

Who can play an Escape Room?

Anyone!  Escape Rooms are great for...

* Team-building

* Fundraisers

* School field-trips

* Holiday Parties

* Family Reunions

* Conferences

* Sports team events

* Vacations

* Meetups

* Date Nights

* Birthday Parties

* And groups just looking for something fun to do on the weekend!

What TIME should I arrive?

Please arrive 15 MINUTES PRIOR to your reserved booking time to check in, sign your waivers, and be prepped for your experience so you can start on time at your designated booking time.  Please note that if you arrive AT your booking time and not FIFTEEN MINUTES PRIOR, you will be considered late.  If you arrive AFTER your booking time, you MAY NOT BE ALLOWED TO PLAY.  This is based on the fact that there may be a room booked after yours so it is at the Game Masters discretion if they have time to still allow you to play.  If you are able to play, your time may be reduced to account for your lateness.  If you are unable to play based upon tardiness, we CANNOT SUBMIT A REFUND to you as your bookings reserved the spots from other potential players.

In short, to ensure you fully enjoy your richly themed adventure, please arrive FIFTEEN MINUTES PRIOR to your booking time slot.  We want you to enjoy the experience, don't rob yourself of even a second of fun!

Do you have to be "smart" to play an Escape Room?

Absolutely not!  No prior knowledge is needed to play the room, everything you need to solve each clue is provided to you in the room.

 

Contrary to popular thought, an Escape Room is not just about solving puzzles.  While there are some rooms that might have more puzzles for the nerds at heart, there is also a large variety of different types of tasks or steps.  There is something to appeal to everyone whether you are more cerebral, street smart, or physically coordinated.

Still not sure?  Each room at Black Cat has a beginner, medium, and advanced level Pick whichever level on which you feel most comfortable and we will suit the room for you!  We're not saying the beginner level will be EASY per say, but whatever level you choose, the clues and puzzles will be challenging for you based on your experience with escape rooms, the number of people in your group, and your desire for difficulty.

Will we play alone or with strangers?

Great news!  We now offer ALL private rooms for every booking!!  As soon as you book a time slot it will automatically close all the other available spaces in the room with you.  Want to play with your group but some are paying separately?  No problem!  We require at least 1 paid ticket to hold the room but anyone else can pay when they arrive so long as everyone in your group arrives 15 minutes prior to your reservation start time and provided that they pay on a credit card as we do not accept cash.  

What age range can play?

Our room decor, stories, and game-play are designed for teenagers and up.  As a general rule, children 8 and up are able to play with an adult accompanying them.

If you have a child younger than 8 that you would like to play, you can give us a call at 757-572-3760 for more information.

Adults wishing to leave minors without an over 18 adult present in the room can do so but all minors in the room must be 13 and older.  Each minor must have a signed waiver by their parent or guardian stating the parent or guardian is responsible for any damage, etc. during their time at Black Cat Escape Room.

 

Can I play with a physical handicap?

Absolutely!  While some of our rooms may have one more physical element such as stooping or crawling, we ALWAYS have an alternate route for anyone who cannot or chooses not to participate.  Just inform a staff member when being checked in so we can be sure to accommodate the entirety of your group.

Though we do have a wheelchair accessible front door and restroom, at this time, only one of our themed experiences is completely wheelchair accessible, our Christmas Room, The Basement of Misfit Toys.  Check back in future as we work to establish each of our themed rooms as entirely wheelchair accessible.

Are the rooms scary?

While our Dollhouse room is meant to be creepy, we wouldn't say it is scary.  There aren't any actors in any of our rooms and no one will jump out at you.  There is also no gore or horror in any of our rooms.

Looking for something spooky?  While our Dollhouse isn't horror-themed, it is definitely creepy!  Dolls surround you from every angle and did that doll just follow you with her eyes?  Did this one's head turn?  Who knows in this spooktacular ghostly Victorian playroom?  Give it a whirl and test if you're brave enough to face the hundreds of doll faces in The Dollhouse.

 

How much is it to play an escape room?

A single ticket cost for any of our escape rooms is $25.00 a person.

2697 International Parkway, Parkway 2, Suite 101

Virginia Beach, VA 23452

757-572-3760

Clues@blackcatescaperoomva.com